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市場研究中的行為經濟學

市場研究中的行為經濟學

Behavior Economics examines how psychology affects the financial decisions of individuals.

The field also examines cognitive, emotional, cultural and social factors.

Behavioral Economics has a wealth of academic research and theories.  New theories, approaches and technologies make this is a fast-paced field that can provide incisive business insights for competitive advantage.  Behavior Economics accepts that humans don’t always act rationally.

SIS conducts Behavioral Economics research with consumers to understand the use and psychology behind product use, brand affinity and loyalty.  We conduct research on products, packaging, product placement, and pricing economics. We conduct Qualitative, Quantitative and Strategy Research for companies around the world.

The Importance of Behavioral Economics

The importance of behavioral economics for marketers is immeasurable. It allows for a better understanding of the human mind. It also helps marketers to understand the consumer decision-making process. They can develop value propositions that fit the consumer’s needs. Behavior economics gives marketers the ‘’big picture’’ answers to some questions, such as:

  • How quick or considered is consumer decision-making?
  • How much information can the consumer take in?
  • How important is the context in affecting the perception of the brand and influencing behavior?
  • How emotional and rational is consumer decision-making?

Behavior economics illuminates why small things can make a huge difference. It explains why a specific action succeeds or fails.

How Behavior Economics Works

In recent times, we have seen how behavior science has moved from the academic world into the real world. Behavior science is making a significant difference in our daily life. It helps us make better choices in finance and health care. It guides us to do more efficient work. It also influences how we shop on High Street and online, nudging us to be more generous.  

Improving Products and Services

Marketers can use Behavioral Economics to make better decisions and boost profitability. They can integrate insights from behavioral science with subjects such as user-centered design. They also look at behavior focused qualitative research grounded in anthropology and psychology. They can understand packaging and product placement better.  This research helps them to develop a more detailed picture of behavior. They can then test different behavioral hypotheses through controlled experiments and trials.

Boosting Profits and Performance

Marketers can use Behavioral Economics to be more sensitive to context. Behavioral scientists and practitioners are also thinking much harder about crucial details that may be overlooked or subtle. For example, they are looking at when and where to nudge people. They are studying what contexts work best with different solutions. Some settings might suit solutions based on defaults and are automatic. Other situations might call for more reflective solutions. These situations engage the individual in a complex decision and facilitating understanding.

Benefits of Behavior Economics Optimizations 

Here are ways that you can apply behavioral economics to promote business:

  • Reduce uncertainty about their product or service.
  • Limit the number of options for the client.
  • Use social proof to generate better business insights.

Behavior Economics and Qualitative Research

Qualitative Market Research deals with the attitudes of current and potential consumers. It also explores buyer feelings, thoughts, and opinions. It determines their motivating reasons for behavior. Many business leaders worry that Behavior Economics is incompatible with Qualitative Research. However, B.E. principles can improve Qualitative Research. Behavioral Economics projects enable researchers to uncover the real thoughts and feelings of participants. Thus, companies can create more effective marketing communications.

Quantitative Market Research Approaches

Quantitative market researchers ask current and potential consumers different questions on topics such as pricing, behavior and preferences. They do so in a systematic manner using polls, surveys, or questionnaires. They can analyze the responses to decide how to improve products and services. Marketers can conduct Quantitative Market Research using primary or secondary techniques.

Primary Research Methods

Most marketers use primary methods to conduct Quantitative Market Research. Common methods we use are:

  1. 調查
  2. One-on-one interviews
  3. Computer-assisted personnel interviews

Secondary Market Research Techniques

Marketers sometimes use secondary methods to conduct Quantitative Market Research. These techniques can confirm a hypothesis. They also help marketers to draw conclusions from empirical and primary data.

Big Data and Data Science

We also provide data analytics and Data Science support solutions that can analyze large data sets and uncover new behavioral insights.

作者照片

露絲·史塔納特

SIS 國際研究與策略創辦人兼執行長。她在策略規劃和全球市場情報方面擁有 40 多年的專業知識,是幫助組織取得國際成功值得信賴的全球領導者。

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